1/ I haven't looked into this yet so I'm probably sloppily repeating someone's carefully considered thoughts, but damn @amazon is a continuously garbage company.https://twitter.com/generativist/status/1033157737553649664 …
4/ Like, I meant to quote @S_de_Incognito in the second tweet of my thread, not the amazon person, because I didn't want to harass them. I felt bad for them when I noticed my mistake.
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5/ The end result is that for some people -- me included -- these interactions will accrete on social media, making it *look* like amicable resolutions and a "friendly" brand. But, it's just exploiting their workers and my not wanting to give them a hard time.
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6/ (Although, I think it could just as easily backfire. Countering increasing reports of poorly treated employees by exploiting your employees in the cheapest PR strategy possible is...not a good look.)
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