As much as I'm aware that Inkwell Games has been operating on a Dice & Ink-centric email address (we're phasing that out very soon), starting your email with: Dice & Ink, may, or may not be the best idea.
Replying to @AjoeyVengeant
If they did their research they would have known to directly address either Mr Dice or Mrs Ink.
3:20 AM - 8 Feb 2020
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