Freshdesk  Ovjeren akaunt

@freshdesk

Customer Happiness, Refreshingly Easy. If you're looking for help, please tweet to . Product of .

San Francisco & Chennai, India
Vrijeme pridruživanja: kolovoz 2010.

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  1. The () story is a perfect window into how can transform your at the same time improving visibility across teams.

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  3. Every business or service wants happy customers. But have you thought of what happy employees would bring your company? Happy sales personnel achieve 37% more than average. Find out how Freshdesk benefits your teams.

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  4. How do you ensure that your customer-facing teams follow a standardized approach to support? Customer service process is the answer! Check out our blog to get a more comprehensive idea of how to implement it.

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  5. "Freshdesk ensured that the implementation process was as smooth as possible, and the team were up and running within 48 hours. Just in time for the Christmas peak period." - Vaughan Potter, Head of Customer Services

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  6. Is the Customer Effort Score (CES) one of the metrics you measure?

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  7. proslijedio/la je Tweet
    29. sij
    Odgovor korisnicima i sljedećem broju korisnika:

    Marketing, sales, service…. and customer success.

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  8. Every time there’s a customer complaint, it’s crucial for your support team to turn that into an opportunity to win them over and earn their loyalty.

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  9. Reason #5: No action taken on customer feedback. (6/7)

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  10. Reason #4: Lack of appropriate resources. (5/7)

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  11. Reason #3: Poor end-user experience. (4/7)

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  12. Reason #2: Lack of an support experience. (3/7)

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  13. Reason #1: Slow and irresponsible customer service. (2/7)

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  14. Why do customers complain? (1/7)

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  15. Great customer support brings a lot of value to the table. Measuring the ROI of helps you validate successful strategies and improve unsuccessful ones. Read on to find out how to calculate the ROI of customer service.

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  16. A 60-minute webinar that'll help you save countless hours in repetitive tasks this year. Join us for our webinar on Freshdesk's automations. Save your spot now:

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  17. .'s CEO Laduram Vishnoi, writes how is his choice of amongst the top 6 tools to build an engaging omnichannel

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  18. Any strategy & tool you implement should ultimately allow your agents to have more meaningful interactions with customers. Here are the tips to build a world-class team.

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  19. Don't worry about following up with teams that you need help from. Our automations can get that done for you. Find out how on our :

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  20. Keeping your agents motivated can boost productivity and also help them remain in the right mindset. 

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