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Blokirali ste korisnika/cu @fredsters_s
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Fred Stevens-Smith proslijedio/la je Tweet
The Union Jack is removed from the European Council building in Brusselspic.twitter.com/yMWY9kETF9
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This virus is going to be a very interesting pressure test for the globalized economy... “One crucial difference compared with SARS is China’s importance for the rest of the world. In 2003 China generated 4% of global GDP. Last year, it was 16%.” https://www.economist.com/international/2020/01/30/chinas-coronavirus-semi-quarantine-will-hurt-the-global-economy …pic.twitter.com/CiwLZXPW4T
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When you try to unsubscribe from
@salesforce marketing emails
So how’s that “pure automation” QA strategy working for you?pic.twitter.com/HTmhEoM0Q4
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Be authentically you when you communicate. If you have a broad vocabulary, use it. I despise this trend of speaking in international business English. It’s not better - it’s contributing to the dumbing down of our species. Complex obscure words exist to create color and joy.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
e.g.: - ‘question’ -> “yes” - “why?” -> ‘these three reasons’ - “pls expand on reason 3” -> ‘details on reason 3’ Most people answer the original question with the details answer.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Learn the Pyramid Principle, and apply a simple version of it to your communication. Always start at the highest level and let the discussion bring you down into the details. Poor communicators start in the details without framing and giving good context. Thing I coach the most
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
I learned this lesson the hardest way last year, and as I’ve been very intentional to change it (slowly but surely) its remarkable to see the level to which it has changed the dynamic of the entire team.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
If you’re in a position of leadership never ever respond to any comment or question, no matter how inane, with hostility. This shuts down the flow of ideas and is so hard to reverse. And your hostility can be very subtle. Face, body language, tone, everything is communication.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Related to multi-tasking, don’t stare at yourself in video chats. We’re naturally vain, and so many of us do this and it’s really obvious. Only thing I’ve found that works is remove my preview from all video chats (most apps have a way to do this).
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Be totally present in every conversation. Multi-tasking is fake and hugely disrespectful. Humans cannot do it. Your focus is binary - either you are listening and engaged or not. If you are in a conversation that isn’t worth your time then that’s a bigger problem.
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(So so many smart Americans have this verbal tic it makes me wonder if you get taught it in university or something)
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Never say “again” - it’s just “but” in disguise. When you say again as in “again, the point xyz” you’re communicating the following to the listener: - I already said this once so you are dumb and making me repeat it - I’m smarter than you - I’m frustrated I need to repeat myself
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
...by saying “I agree *and*” you force the listener to maintain both pieces of content in short-term memory, balancing the full context. It seems trivial, try it. It really changes things.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Never say “but” - always say “and.” For example “I agree but” -> “I agree and” Why? “But” communicates ‘everything I just said was platitudes, now comes the real stuff’. It’s experienced as a demarcation line between bs and truth. And it thus focuses listener on the disagreement
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Most important principle to deeply internalize: “what is communicated is what is received” Meaning, whatever you said, what the other person took away is what you actually communicated to them. Subtle but critical.
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Some communication tips I’ve learned so far — a thread
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Fred Stevens-Smith proslijedio/la je Tweet
I don’t believe the future of work is remote. I believe 𝘢 future of work is remote. The future of work is choice.
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
I love this guy so much - this is what is so great about YouTube (try the Area 51 or flat earthers episodes)https://www.youtube.com/channel/UCtqxG9IrHFU_ID1khGvx9sA …
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
This is such an interesting question for all founders to reckon with... not sure what I believe at the moment but a strong community that is organic, unforced, with infrequent but meaningful rituals feels like a good balance?https://twitter.com/shl/status/1222599808218619904 …
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
Čini se da učitavanje traje već neko vrijeme.
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