This tracks. Years ago, I worked phones for a state gov't hardship program where we'd pay for free fridges & washing machines for those who couldn't afford to replace their broken ones. I once took a call from someone with $100k in savings who didn't see why that mattered.https://twitter.com/JadedTransWoman/status/1408643132682473472 …
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They were honestly baffled by the idea that buying new appliances was what savings were FOR. "Ma'am, that's more than I make in a year," I said. "But it's SAVINGS," she replied. The public truly contains some selfish, oblivious asshats who think they're owed whatever.
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To be clear: the vast majority of those I spoke to were lovely and genuinely needed help - often more than we were authorised to provide, even where it was necessary. (A common issue: only giving small washing machines to elderly ppl whose carers needed them for big sheet loads.)
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But goddamn, when you're working with a program where so many clearly need help and are hesitant to ask for it, or are trying to advocate for their needs in the face of the system's limitations, the selfish few tend to stick in your memory.
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