Thanks for reaching out. While we can't get into specifics, are you able to contact our Creator Support team? Here's how: https://goo.gl/BxLi8H . They can look into the details for you. Hope this gets resolved.
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@TeamYouTube No, it seems I am unable to contact the Creator Support team as my channel is currently ineligible for monetization. I will be able to reapply on the Jan. 23. Would these two payments be suspended even though they were already paid out?
End of conversation
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