ForresterOvjeren akaunt

@forrester

We work with business and technology leaders to drive customer-obsessed vision, strategy, and execution that accelerate growth.

Cambridge, MA
Vrijeme pridruživanja: srpanj 2007.

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  1. Prikvačeni tweet
    9. sij

    A new year, a new decade is cause for reflection. Reflection on our purpose — why we get up in the morning, why we exist, why we do what we do.

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  2. The time is now. Unite CX and for better customer acquisition, loyalty, and retention. Discover how at CX North America. Register now.

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  3. Organizational design is (over)due for disruption. Download our complimentary guide to learn what's ahead.

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  4. 2. velj

    The key to success in 2020: Be adaptable. Learn more in our Predictions 2020 guide. #2020

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  5. 2. velj

    Ever consider how much password resets cost firms? The numbers may shock you, says Research Director in a report:

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  6. 31. sij

    Struggling to process all of the insights from ? Analyst Emily Pfeiffer breaks down key digital takeaways for retailers.

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  7. 31. sij

    In addition to a significant sales hit to the luxury goods' industry, Analyst tells the to expect a decrease in Chinese tourist spending in the U.S. if disruptions from outbreak continue.

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  8. 31. sij

    The rise of personal digital twins (PDTs) will change how firms engage consumers. Find out how.

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  9. 31. sij

    VP tells : “A U.S. voice has been notably absent from the international debate around central bank issued digital currencies.”

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  10. 31. sij

    Zomato acquired UberEats last week. Forrester's Satish Meena breaks down what this means for the Indian food delivery market.

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  11. 31. sij

    Establish a convincing business case for . Download the guide.

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  12. 30. sij

    Brands such as and make customer community-building look easy. In reality, it’s hard work. Analyst explains.

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  13. 30. sij

    Volatility. Rapid change. Opportunity. Watch our on-demand predictions webinar to discover what #2020 will mean for the markets and position your firm for success.

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  14. 30. sij

    Looking to boost brand differentiation? Examine how your organization values creativity. Learn more.

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  15. 30. sij

    Apple users are locked in the ecosystem and "many customers buy for steady reliability,” VP & Principal analyst weighs in on Apple earnings in the .

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  16. 30. sij

    is transforming every facet of and , even product placement. See how China's Hunan TV does it (via ).

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  17. 29. sij

    Forrester’s biggest CX event to date is designed to inspire and enable the next step in your CX journey. Register now for Super Early Bird pricing.

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  18. 29. sij

    Technology is changing the range of skills needed for a successful call center. lays out four labor pools call center leaders can tap into to fill upcoming gaps.

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  19. 29. sij

    Change management will take on an entirely new meaning in the future of organizational design. Discover how:

    Update of previous Future Of Org capstone image
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  20. 28. sij

    Learn why prioritizing experience over product will pay off for marketers:

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  21. 28. sij

    The brands are back at CES. VP Dipanjan Chatterjee reviews on

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