*saddles in with my hypocritical slow ass!!* if you paid by paypal can you open a dispute? maybe send one or two more emails asking for a refund with an ultimatum before you go public?
mm i getcha :( but if theyve ignored you twice and had zero communication since you paid and still accepting commissions then other people might be having the same trouble. bottom line is tho, you paid for something and theyre not delivering/communicating, so you can go public


She/her.