@TeamYouTube what’s going on with subscribers unable to comment on ANY Livestream? I now heard from 5 people with the same problem.
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Replying to @foodiea1c
Just to confirm, have you tried checking this on a different device to see if it's happening there? Let us know.
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Replying to @TeamYouTube
Confirmed - happening on multiple device types (laptop, mobile)
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Replying to @foodiea1c
Hmm, clearing your browser's cache and cookies clears things up on desktop, updating or reinstalling the app often fixes most issues on your mobile device. Let us know how it goes.
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Replying to @TeamYouTube
Since the only common thread here is the inability of users to comment REGARDLESS of the device, I doubt that clearing the cache and/or reinstalling the app will do anything to fix the underlying issue but, we’ll give it a shot.
6:18 AM - 18 Jan 2019
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