@fmu Was this in regards to a FiOS/DSL account or a cell phone account? ^TBM
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@VerizonSupport VZW, i.e. mobile phone account -
@fmu Hi there! We heard you needed assistance with a Fax Number for billing purposes, is that correct? *KM -
@VZWSupport Exactly! -
@fmu Thank you for stopping over, what billing concerns did you have today? Who asked for you to fax them info? ^CS -
@VZWSupport Nobody asked. A trivial matter got no resolution with phone/chat reps, so I won't go through those channels again. -
@fmu We certainly want to assist you resolving that billing issue. We would need review the account, please follow and send us a DM. ^AC
End of conversation
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