@fmu Hello Florian. We're sorry to hear this. Can you tell us more?
@KLM was charged for water on KL2601 yesterday and crew insisted on carryon requirements stricter than ticketed fare, WTF?
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@KLM what info do you require? flight was operated just like ryanair with a different color scheme, not what I purchased or expected. -
@fmu Could you elaborate on what happened, Florian? We would like to have your booking code in a Direct Message to find out things.
End of conversation
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