I'm getting incredibly frustrated. I have been trying to find answers for days but I'm being lead in circles. Audio in one of my videos was claimed and so I have been trying to remove it or mute it in but found it was saying "failed" every time.
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YT Editor has been saying "processing edits" for 4 days and won't let me edit at all now. So, I contacted creator support who told me it was because you can't edit videos over 100k views. This absolutely isn't true as I can currently edit every other video I have live over 100K.
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It is just this ONE video. So, I contact creator support again and was told that due to the type of claim, the only way to be able to edit my video is to dispute the claim first. I'm sorry, what?pic.twitter.com/aIXKyFqt6a
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My YouTube editor specifically states that I have to submit the claim AFTER replacing the audio.. but how am I going to do that if the type of claim prevents me from making any edits to the video? It is a complete contradiction.pic.twitter.com/byUd7Hrs9E
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Not only that, but why is YouTube actively suggesting I mute/replace the claimed audio if they know that due to the type of claim I am prevented from making ANY edits to the content?pic.twitter.com/2Tp17Iblou
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It seems to me that YouTube are protecting the companies making the claims by then preventing creators from removing audio if it gets claimed - therefore removing any chance the creator has to have the revenue for their video returned to them.
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@TeamYouTube I approached you regarding this issue and I have also spoken to creator support multiple times now; every time I have received a different answer. This is all the information I have and to me it seems incredibly contradictory. Can you please give me a solution?1 reply 0 retweets 49 likesShow this thread -
The best advice I received from YouTube support was to dispute a valid claim with no changes to the video (because the type of claim means I can't edit at all) in order to resolve the claim; despite the fact that this would only cement the claim as the claimed audio is there.pic.twitter.com/y17FWewv1F
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hun this is so dumb i'm sorry you have to go through this
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