Dear @YouTube - please can you help. The app has stopped alerting me of new subscription videos on my lock screen. The bell is ‘ticked’ to alert me off all new notifications. Thanks. Rachel 
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Replying to @flowersrach
Yikes! Are you using iOS or Android? In addition to the channel subscription settings (tap the bell > all notifications) check your notification setup on the YouTube app and your mobile device to make sure you've opted-in to receive all notifications: https://goo.gl/UxsVCh
2 replies 0 retweets 2 likes -
Replying to @TeamYouTube
Hi. Thanks for the tweet. Using iOS app. All notifications are on via my iOS settings for YouTube. All notifications are on when I’m logged into the app with the bell on ‘all’ for those videos I want alerts on
1 reply 0 retweets 0 likes -
Replying to @flowersrach
We'd like to chat further. Are you able to follow us so we can reach out over DM? Let us know once you have, thanks.
1 reply 0 retweets 0 likes
Just followed. Also have a question as to whether I need to have the option ‘include creator posts’ ticked every time I subscribe to a new channel. Thanks. Rachel
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