A blowout in costs to the National Relay Service for deaf Australians has been pinned on the misuse of a captioned telephone https://www.news.com.au/national/breaking-news/captioned-phones-ditched-due-to-misuse/news-story/4b46a99b8ed503d4d850660ae43076be#.3cr3r … via @AAPNewswire
Communications department head says they were provided by a third party whether or not the person needed them. "There was no constraint on the distribution of the handset, so they were provided quite freely."