@TeamYouTube we uploaded this 360 video but it doesnt show up as 360 https://www.youtube.com/watch?v=oD8v0GHRD-E&t=72s … can you help us?
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Replying to @decidilo
Thanks for reaching out. Just to confirm, have you followed the steps mentioned in our Help Center article to upload 360-degree videos: https://goo.gl/hBHkMf ? Keep us posted.
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Replying to @TeamYouTube
Our workflow was 100% mobile. Exported from
@insta360 app and uploaded from YouTube app. It worked before with other videos.1 reply 0 retweets 0 likes -
Replying to @decidilo
We'd like to know more. What device is this happening on? Have you checked other devices to see if it's happening there too? Let us know so we can look into it further.
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Replying to @fieritacatalano
Thanks for the info. Please reach out to our Creator Support team. They'll dive into this further with you: https://goo.gl/BxLi8H . Hope this gets resolved.
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so a three message exchange just to point me to another help channel? Nevermind we´ll upload it to facebook instead.
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