@**** REDACTED **** Hello, this is Frecybel from US Social Media Team. We have just received your DM, but your privacy settings are blocking us from replying. Please either update your privacy settings or follow
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@Jessica21428327 Hello Jessica, this is Julie. I am a U.S. representative and will be glad to assist you if your package is traveling within the U.S. If you need international assistance, I would be happy to provide you contact information for your country.
@Greg24709591 Hi my name is Christina. I apologize that you didn't receive your packages. If you can verify your name, address, email, phone and tracking numbers for me in a DM please. This will allow me to take a closer look for you. Thank you.
"As we all mourn the tragic loss of eight team members killed in the senseless violence at our FedEx Ground facility in Indianapolis, we want to again share our deepest condolences to the families, friends and co-workers of the victims." https://newsroom.fedex.com/newsroom/honoring-our-team-members-in-indianapolis/…
We sincerely apologize for the inconvenience caused by delayed deliveries. Our team is working to deliver as quickly and safely as possible, and we expect the backlog of US packages from the recent severe winter weather will be cleared by this weekend.
The recent winter weather created hazardous conditions across the U.S. and caused substantial disruptions at the FedEx Express Hub in Memphis. As we continue to work through these delays, please refer to https://fedex.com/en-us/service-alerts.html#weather… for more information.
@Tom14617634 Hi, this is David. We received your DM. I’m sorry you haven’t received your shipment. Please follow us and DM your name, delivery address, tracking number, phone number, and email so I can help.
Let's face it this is an unprecedented year, but we want to do what we can to help you and your loved ones have a safe and happy holiday season. Get started on your gift shopping because there is no time like the present to ship a present! 🎁
Have you received a suspicious text or e-mail that appears to be from us? Suspicious messages should be deleted without being opened and reported to abuse@fedex.com.
Here are more tips to protect your safety: http://fedex.com/us/security/prevent-fraud…
Our thoughts are with those affected by #HurricaneDorian & the millions of people who remain in the storm’s path. Plans are in place to help protect our people & facilities & to lessen the storm’s impact on service. For more info visit http://fedex.com or call 1800-GoFedEx
The safety of our team members is a top priority as we monitor #HurricaneMichael. Contingency plans are in place to help protect our people & facilities & to lessen the storm’s impact on service. Visit http://fedex.com or call 1-800-Go-FedEx for more information.
We are closely monitoring Hurricane Florence. Our priorities are the safety of our team members & minimizing the effects of potential storms on service. Visit https://fedex.com/en-us/service-alerts.html… for the latest service info & to check the status of shipments.