François CholletVerified account

It’s deeply, deeply frustrating and worrying. I deleted my FB account three years ago, and haven’t regretted doing so one bit.

Is Twitter any different?

As opposed to Google? Even if we ignore Youtube, the search engine displays deeply problematic behaviors, particularly across gendered and racialised lines. There's good work being done at Google, but the bottom line still rules supreme - even in spite of human costs.

It is indeed a constant process of iteration and improvements. If you have specific examples, I’m happy to consider them and suggest them for fixing (I do this myself). And people are working passionately on research to address problems at a broader level.

Equally guilty is @twitter (the 280 character limit is a crafty feature which encourages slandering instead of constructive discussions), and, to some extent, customized political/social news feeds from companies like @Google, which limit the exposure to opposing viewpoints.

I think FB has more impact on collective action broadly across the world’s population, so bubbles there (eg in FB groups) have disproportionate impact compared to Twitter and personal news feeds. All tech companies can do better, of course.