FastMailVerified account

@FastMail

Email, calendars and contacts done right.

Melbourne, Australia
fastmail.com
Joined October 2009
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  1. Aug 26

    We are back online, thanks for your patience. No mail has been lost during this outage.

    4 replies 1 retweet 12 likes
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  2. Aug 26

    We're seeing services start to respond. We're continuing to monitor the situation. Mail is flowing again.

    4 replies 11 likes
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  3. Aug 26

    FastMail is unavailable. Looks like a network problem at our primary datacentre provider. We're investigating and will let you know more info as soon as we have it.

    6 replies 11 likes
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  4. Aug 7

    The full story on the FastMail outage on August 1st: what happened, and what we'll be doing to prevent it from happening again:

    10 replies 14 retweets 66 likes
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  5. Aug 1

    The outage was caused by network routing issue that affected a number of major networks and providers, and was resolved by our upstream provider in conjunction with the major networks. No mail was lost as a result of this problem.

    11 replies 1 retweet 23 likes
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  6. Aug 1

    At this time, we believe virtually all emails have been received and delivered to customers. Access to all major networks has been restored, and all customers should be able to connect to their mail now. Thank you for your patience and understanding!

    5 replies 2 retweets 41 likes
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  7. Aug 1

    Good news! Mail access has been restored for users on some major networks. We apologize to those customers who still cannot reach their Inboxes — we’re working to restore full access as fast as we can. No mail has been lost during this downtime.

    6 replies 22 likes
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  8. Aug 1

    Our network providers have identified the issue and are working on the problem. We'll be back as soon as we can.

    8 replies 9 likes
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  9. Aug 1

    We are seeing some network improvements. Pobox, Listbox and Topicbox are back online. FastMail remains down at this time. We continue to work with our provider to restore service.

    9 replies 9 likes
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  10. Aug 1

    Thanks for your patience. We're seeing some improvements but we're not online yet.

    6 replies 1 retweet 22 likes
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  11. Aug 1

    We're experiencing a network outage. Stay tuned at . We're in close communication with our provider trying to restore service.

    9 replies 3 retweets 11 likes
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  12. Aug 1

    We're still awaiting updates from our upstream network provider; we’ll continue to provide updates as soon as we can!

    14 replies 14 likes
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  13. Aug 1

    We’re experiencing network issues with several providers. Get updates on as the situation progresses.

    18 replies 6 retweets 31 likes
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  14. Jul 30

    Have you ever wondered why we require the use of app passwords, given the extra annoyance of having to set them up? Find out all about it in this month's blog post:

    6 retweets 11 likes
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  15. Jul 26

    We're proud to sponsor this year. They're an organisation devoted to empowering better communication, after all!

    Welcome as our silver sponsor for the Write the Docs Australia conference in Melbourne this November. We are delighted to have you onboard.
    2 retweets 19 likes
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  16. Jul 23

    We’re hiring in Melbourne and Philadelphia. Check out our positions in marketing, operations, web development, and managing our support team!

    11 retweets 6 likes
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  17. Jul 18

    Affected services have been moved to backup servers. This only affected a small number of users. No mail was lost. Sorry about the noise!

    1 reply 6 likes
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  18. Jul 18

    A mail storage server has crashed. We're moving affected services to a backup server and will return shortly.

    3 replies 1 retweet 3 likes
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  19. Jul 12

    We have temporarily disabled account renames due to a bug. We're testing a fix and aim to have renames available again early next week. Aliases are the best alternative for now.

    2 replies 1 retweet 9 likes
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  20. Jul 11

    All services have been restored. Any delayed mail will be delivered shortly. Thank you for your patience!

    1 retweet 3 likes
    Undo

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