@YTCreators @YouTube Why can't we download our Video this week???
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Replying to @fantasygolfpod
We'd like to understand this better. Share more details about the issue/question and we'll do our best to help.
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Replying to @TeamYouTube
We can download all of our videos as Mp4's EXCEPT the one we just recorded. The screen just refreshes when we try.
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Replying to @fantasygolfpod
That's odd! What device are you on? Also, do you see this happening across devices/browsers? Keep us posted.
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Replying to @TeamYouTube
It doesn’t work. Multiple devices and browsers. Very odd! Any solutions?
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Replying to @fantasygolfpod
Thanks for the info. Just to confirm, are you trying to download the video from your video manager? If yes, mind sharing the error message and the screenshots, we'll look into it.
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Replying to @TeamYouTube
Hi there. We don't receive a message. The screen begins to download the latest live video we recorded last night and then stops, and refreshes the page. Want me to record the screen? Follow us and I can message you directly?
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Replying to @fantasygolfpod @TeamYouTube
You can see in this video attempting to download the one we want does not work and the screen refreshes. Downloading another video works just fine.pic.twitter.com/dETG6kDhXX
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Replying to @fantasygolfpod
Thanks for the info. Share more details in a feedback report using these steps: https://goo.gl/WdI0BK . That helps us identify and fix issues. Make sure you're logged into the account experiencing the issue when you send it in!
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Great! I have sent feedback 2 times.
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