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Call air bnb back and show them that gov’s letter if they hassle you. This is a really weird situation? Like having YOUR refund depend on this is weird? That’s uhhhhh strange
On a similar boat. I messaged @Airbnb on Friday for a full refund with links to the state of emergency and Seattle travel advisory but haven't received any responses...
Hi Leanne. We would be glad to have a look at the status of your request. Could you send us the email address linked to your Airbnb profile by DM?
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