@facebook I cannot get into my account because the number where the code is sent to has been deregistered by the provider. Please help
Hi Paul. You can follow these steps to recover your account: http://bit.ly/2gq8e6V . Hope this helps! -RS
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Hm, that doesn't help, because it's not about the password but about the verification code that I have to insert and which is sent by sms
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I know my password, I know my email, I know my phone number, the only issue is that I don't get the security code. Please reply :)
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Hi Paul. Learn how to request a new code by following these Help Center steps: http://bit.ly/2yDf6E1 . Hope this helps! -RS
End of conversation
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And even if I insert the code sent by email®ister a new password I still get only to the message that I need to insert the security code
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I already tried this several times. I am locked out since more than a month.
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The first time that the system tried to send me the SMS I got an email stating that the provider informed you that my number doesn't exist
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The email also asked me to change the number in my settings, but as I cannot log in, I also cannot change the number.
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Also my friends tell me that my profile is not visible anymore and that all my messages are marked as "removed because of spam"
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I actually think it's more of a technical issue where there is not solution in the help-center to it.
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