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    Facebook‏Verified account @facebook 25 Aug 2017

    Thanks for reaching out, Shane. For login issues, we recommend trying these troubleshooting tips: http://bit.ly/2gcRjUR . -AH

    12:39 PM - 25 Aug 2017
    3 replies 0 retweets 0 likes
      1. New conversation
      2. Paul‏ @Placebo_obecalP 28 Aug 2017
        Replying to @facebook

        The link you sent to doesn't help when you're locked out of the Facebook account due to "security check" and SMS don't arrive?????pic.twitter.com/9HSJNpYPVv

        1 reply 0 retweets 0 likes
      3. Jack  🏴󠁧󠁢󠁳󠁣󠁴󠁿‏ @Jackmurr442 28 Aug 2017
        Replying to @Placebo_obecalP @facebook

        I can't even get past stage one! Clicking continue

        1 reply 0 retweets 0 likes
      4. Paul‏ @Placebo_obecalP 28 Aug 2017
        Replying to @Jackmurr442 @facebook

        You're receiving the SMS codes?

        1 reply 0 retweets 0 likes
      5. Jack  🏴󠁧󠁢󠁳󠁣󠁴󠁿‏ @Jackmurr442 28 Aug 2017
        Replying to @Placebo_obecalP @facebook

        No I can't even get to that stage. I can continue past "your account is temporarily locked...let us confirm you're identity"

        2 replies 0 retweets 0 likes
      6. Paul‏ @Placebo_obecalP 28 Aug 2017
        Replying to @Jackmurr442 @facebook

        Aha and they don't offer to send confirmation code by SMS?

        1 reply 0 retweets 0 likes
      7. Jack  🏴󠁧󠁢󠁳󠁣󠁴󠁿‏ @Jackmurr442 28 Aug 2017
        Replying to @Placebo_obecalP @facebook

        Nope😴 saw a lot of people similar. Hate fb don't have contact details, or use their Twitter! Can't even log into fb community page for help

        2 replies 0 retweets 0 likes
      8. Paul‏ @Placebo_obecalP 28 Aug 2017
        Replying to @Jackmurr442 @facebook

        I created a temporary FB account purely to log into community pages to try to get help and they locked me out of that account in 2 hours!

        0 replies 0 retweets 1 like
      9. End of conversation
      1. New conversation
      2. Salma Miss‏ @SalmaMiss1 6 Sep 2017
        Replying to @facebook

        @ANGUSMARK777 @Jackmurr442 did you recover your accounts? I dont understand why they answer everyone on twitter except ppl with this issue?!

        1 reply 0 retweets 0 likes
      3. Jack  🏴󠁧󠁢󠁳󠁣󠁴󠁿‏ @Jackmurr442 6 Sep 2017
        Replying to @SalmaMiss1 @facebook @ANGUSMARK777

        Yes. How long have you waited?

        1 reply 0 retweets 0 likes
      4. Salma Miss‏ @SalmaMiss1 7 Sep 2017
        Replying to @Jackmurr442 @facebook @ANGUSMARK777

        Its already been a week since I submitted my ID - and still no recovery!

        1 reply 0 retweets 0 likes
      5. Mark Downing‏ @ANGUSMARK777 11 Sep 2017
        Replying to @SalmaMiss1 @Jackmurr442 @facebook

        Unfortunately Facebook ignores its users unless you violate their precious "terms" in which case they kick you out without explanation.

        5 replies 0 retweets 0 likes
      6. Salma Miss‏ @SalmaMiss1 14 Sep 2017
        Replying to @ANGUSMARK777 @Jackmurr442 @facebook

        Well they are answering everybody else - I have provided ID and even posted it on Twitter - what else am I supposed to do to recover it?

        0 replies 0 retweets 0 likes
      7. End of conversation
      1. Charly Cope‏ @Charly_Cope 28 Aug 2017
        Replying to @facebook

        Why are @Facebook not replying...it's so weird. Would be really helpful if there was genuine customer service department

        0 replies 0 retweets 0 likes
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