@facebook it's extremely frustrating that someone can hack your Facebook account and you have no customer service to help resolve it.
Hi Courtney. If your account was taken over by someone else, please secure it here: http://bit.ly/2u1iBmQ . We hope this helps! -JH
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JH- I have already done this. I could not change my password because it required I know the password created by the hacker.
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I've received this same automative response 4 times explaining my situation. It has not helped me at all. Do actual human beings work at fb?pic.twitter.com/fX2HNVyotg
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@facebook My wife account has been hacked replace phone number , block email what can we do?? The online help cannot help us -
I'm still trying to get into mine even though I confirmed my identity. Facebook is the worst when it comes to customer support.
End of conversation
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We can provide everything you need all data old iD of her..
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