Anyone have a contact in @instagram or @facebook who can help my wife unlock her erroneously locked account?
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She can log into FB fine. The problem is with Instagram.
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We also submitted her driver’s license as requested to verify identity, so there is already a ticket somewhere.
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Thanks for clarifying, Mike. If she already submitted proof of ID, please hang tight while the team reviews her information. -AO
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Ok, we didn’t get a confirmation message that it was submitted. Any way to make sure it’s there?
End of conversation
New conversation -
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Realizing that I didn’t clarify that it is her Instagram account in the original message. Apologies!!
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