.@united had a big drop in its reputation following the dead dog scandal, but not as much as after the controversy last April when a man was dragged off one of its planes.
More from @annagronewold: https://morningconsult.com/2018/03/22/backlash-after-uniteds-pet-scandals-less-severe-than-after-dragging-video/ …pic.twitter.com/tqns5q84LN
9:11 AM - 22 Mar 2018
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