Exotel

@Exotel

We’re one of Asia’s largest cloud telephony companies, working with 1500+ businesses including top enterprises & startups. +91-8088919888 | hello@exotel.com

India
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Joined June 2011
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  1. Pinned Tweet
    Mar 18

    (1/2) Providing timely customer support is critical for an online stock trading org like Zerodha. When their customer support team found it difficult to manage support calls remotely, Exotel ensured that the transition was smooth and quick.

    1 reply 1 retweet 13 likes
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  2. 23 hours ago

    "Since my dad is in defence, I grew up in and attended schools across 6 different states. After every 2-3 years, we had to pack up and move to a new place" Our next story is live here 👉 Check it out!

    1 retweet 6 likes
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  3. Aug 19

    Voice is one of the best ways to reach your customers. Automating your voice communication helps you: - Increase efficiency - Save cost - Reduce error, & - Reach more customers Find out 6 ways in which you can use voice broadcasting here:

    1 retweet 2 likes
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  4. Aug 18

    As India's third-largest internet broadband service provider, ACT consistently works towards improving customer experience. One of the ways in which they wanted to improve CX was by reducing their first response time. Here's how Exotel helped them with that 👇

    2 retweets 7 likes
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  5. Aug 14

    What do you look forward to the most at work each day 🤔 ? Is it the people you work with? Learnings? Challenges you face it? Our Co-founder & COO, shares what keeps him excited about coming to work every day.

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  6. Aug 13

    Learn more about our Freshdesk integration here -

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  7. Aug 13

    The Exotel <> Freshdesk integration is live! Make and receive calls from your Freshdesk dashboard. No toggling between windows! Improve agent productivity & customer experience. No more losing context between phone and email support.

    1 reply 1 retweet 11 likes
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  8. Aug 12

    Learn how ACT, India's third-largest internet broadband service provider uses Exotel to provide their customers with a better experience and bring sales efficiency.

    2 retweets 4 likes
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  9. Aug 11

    Let's face it, the fastest way for a potential buyer to connect with a business is by calling them up ☎️ Inbound calls are undoubtedly a great method for lead generation. In our article, we show four examples of leveraging inbound calls effectively.

    2 retweets 1 like
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  10. Retweeted
    Aug 8

    Happy 🌎 BITS day!!! 🙌 (Yest - Aug 7th) A shout out to all alums across the world, especially to the stellar Founders out there building on their bold dreams and shaping the future 🚀 & many more

    , , and 7 others
    2 replies 3 retweets 57 likes
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  11. Aug 6

    "I played professional cricket till I was 17 but had to give up due to an injury. This meant I needed to change my focus to studies." Our next story is live here 👉 Check it out!

    1 retweet 8 likes
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  12. Aug 4

    Failed delivery attempts cost retailers more than $1.5 Billion in lost revenue annually. If you’re part of an eCommerce company looking for ways to cut losses, cloud telephony can help. Find out how here:

    1 retweet 2 likes
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  13. Jul 30

    To help companies realise the potential of cloud telephony, we're hosting a virtual event, JumpStart. On-demand masterclasses aimed at knowledge sharing and learning from the experts on adopting cloud communication. Stay tuned for more details!

    3 retweets 5 likes
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  14. Jul 29

    Rapido, India's fastest-growing bike taxi app 🏍, aims to solve India's biggest commute problem by putting technology at the forefront. In this case study, we walk you through how they use Exotel to reduce the number of cancellations and protect privacy.

    2 retweets 7 likes
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  15. Jul 27

    We have a joke on cloud telephony, you need to press 1 to listen to it. Press 9 if you want a human to tell you the joke 🗣 Disclaimer- The call may be monitored or recorded for quality assurance purposes.

    1 reply 6 retweets 10 likes
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  16. Jul 22

    What we know is a drop, what we do not know is an ocean
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    1 retweet 5 likes
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  17. Jul 22

    With admissions in full swing, educational institutions need to ensure that their teams have everything required to streamline operations remotely. Here are 7 ways in which they can leverage calls and SMSes to help their teams work efficiently:

    2 likes
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  18. Jul 21

    Learn how our partnership with Ernakulam District Central TeleConsultation System is helping thousands of patients get better treatment and in reducing the load on hospitals.

    1 retweet 3 likes
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  19. Jul 20

    For businesses advertising offline, the inability to measure ROI on offline marketing is a major pain point. But this can easily be solved by using a virtual phone number in your ads ☎️! Find out how in our blog 👇

    1 retweet 1 like
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  20. Jul 16

    We know that finding a cloud telephony platform that both fits your business and is future-proof is easier said than done. To help you make the right choice, we created a buyer's guide 🔖. It covers six crucial parameters you should focus on (and why).

    1 retweet 2 likes
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  21. Jul 15

    Real estate businesses 🏚have moved online and in order to make the most of their online presence, they need to make it simple for their prospective customers to reach them. Find out how cloud telephony can help in our blog.

    1 like
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