Each time I tried to log in to my account this morning, I’m on someone else’s account? Does this also mean someone else might currently be my on account? What the hell is going on?!!
Conversation
Replying to
Oh dear… I can see all the information they provided including stored bank details, addresses, phone numbers, purchases etc. This doesn’t look good
5
26
246
Probably too late but I’ve just tried to remove my stored card details via their website (app is still not working, still seeing various different profiles) however it doesn’t allow me to do it. So worrying
2
5
119
Quote Tweet
Replying to @esraefe and @Klarna
We are currently experiencing system disturbances caused by a technical error. We apologise for any inconvenience this is causing. Whilst we are addressing the issue, customers are unable to log into the app.
5
3
137
Are you having a laugh with me? Since when first names alone considered to be a PII? :) This is getting even more awkward now..
Quote Tweet
Replying to @esraefe and @Klarna
Hi, we are experiencing some systems issues which we’re investigating and apologise for any inconvenience. As this tweet contains personally identifiable information (PII), can you please remove it for confidentiality purposes?
12
11
198
Here we go, a bit of a lip service from the CEO of . Excuse me? I had full access to phone numbers, purchase histories, cor. addresses, partial card details of more than 20 random users, and you tell me this doesn’t count as a breach of GDPR. Wow
4
33
165
Oh I’ve only now seen this tweet and it’s incorrect. I was able to see users’ partial card details under the “Payment Methods” section including bank names and mandate reference IDs. I was also able to remove stored card details and / or add new card details.
Quote Tweet
Replying to @lucybp_xo and @Klarna
Some users, in some cases, have been able to see personal data of other users. But it’s important to underline that no card or bank details were disclosed at any time.
6
11
66
Yes, this is happening to me and it’s so worrying! Their chat isn’t working either! Someone else could now have all of my information that’s crazy?!
1
8
Same happened to me, managed to get hold of someone on chat and they’re trying to sort it now, they’ve locked everyone out. So bad, I also tried to remove my card!
1
2
Show replies