We'd like to look into it. Mind sharing a screenshot of your channel monetization page: https://yt.be/help/v9Zf ? Also, let us know if your channel was monetized earlier and now demonetized or you've applied for to be a part of YPP and got rejected? Keep us posted.
Of course its monetized, then got demonetized. I also chat with creator support and not helping enough, she cant turn on monet manually.pic.twitter.com/CRlhN89vT2