Johannes Erschbamer
Chris
@ersjoh How do you do the refund? Does this apply to In-App Purchases? I thought that only works if the user fills out a form, is that true?
Nice, Apple now subtracts only the developer proceeds on refunds. Previously this included Apple’s cut, which meant a loss on every refund!
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@cdntr Yes, you can do a refund for in-app. The user needs to fill out a form in iTunes an „Report a problem“ with that purchase. -
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@cdntr Which is especially problematic for apps that do not validate App Store receipts correctly: User gets money back, IAP is unlocked. -
@ersjoh We do, fortunately. Thank you!
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@macguru17@steipete I think so. Previously I made a small loss on every refund. The one from yesterday was exactly the amount I got before. -
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@ersjoh hooray! -
@ersjoh@davemark Well, that’s a great mess@marcoarment did. Great way to treat customers. Congrats!#peace#scam -
@ersjoh@mattapperson this has always been the case. It's how they dis-incentivises fraudulent/deceptive apps -
Max Seelemann
Liz Marley
Laurent Meister
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Florian Kriechbaumer
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