Some shady facts re Shadow:
1) Founded by ex-Hillary staffers
2) Provided services to only the moderate Dems
3) Leveraged DNC connections to land contracts with state parties
4) Founder of Shadow is married to a Sr Strategist for Buttigieg campaign
#IowaCaucus #Election2020
In other words, this looks like a failure of the system and interests. As much as the development of the app was a failure in terms of planning and roll out (i.e. minimal testing), no competent development team would sign off on this app unless there was pressure from backers.