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ericsyuan's profile
Eric S. Yuan (he / him / his)
Eric S. Yuan (he / him / his)
Eric S. Yuan (he / him / his)
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@ericsyuan

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Eric S. Yuan (he / him / his)Verified account

@ericsyuan

Founder & CEO @Zoom | Your happiness is my happiness. San Jose, CA http://zoom.us 

San Jose, CA
linkedin.com/pub/eric-s-yua…
Joined August 2012

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    Eric S. Yuan (he / him / his)‏Verified account @ericsyuan 8 Jun 2019

    Disruption Starts with Unhappy Customers, Not Technology.https://lnkd.in/gcunWEp 

    4:16 PM - 8 Jun 2019
    • 166 Retweets
    • 567 Likes
    • swatz.eth 🌱 katerina27272 Karthik Sridhar Carles Civit CodeByMDB.near Hamid Ben Daas Restore Aryavarta Joyce Zenner Angelique Davis
    13 replies 166 retweets 567 likes
      1. Raouf Ben-Har‏ @raoufbenhar 8 Jun 2019
        Replying to @ericsyuan

        Terrific read!

        0 replies 0 retweets 1 like
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      1. Career Karma‏ @Career_Karma 8 Jun 2019
        Replying to @ericsyuan

        💯💯💯

        0 replies 0 retweets 1 like
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      1. New conversation
      2. CoinzCat‏ @coinzcat 8 Jun 2019
        Replying to @ericsyuan

        One of these CVC stage for Zoom is building an alternative to WhatsApp seemingly integrated with video conferencing. I want so bad to move from Facebook's WhatsApp, but the main pain point is our startup groups & content, so if Zoom could import this content, it would solve it

        1 reply 0 retweets 0 likes
      3. Zoom‏Verified account @Zoom 10 Jun 2019
        Replying to @coinzcat

        Hey there, thank you for sharing! We wanted to better understand your thoughts on this. Could you please elaborate at the link here https://www.zoom.us/feed  under "suggest a new idea" and we'll look into feasibility - we are always looking to get better. Thanks again!

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. Hitesh Parmar‏ @i_hiteshparmar 8 Jun 2019
        Replying to @ericsyuan

        This is #truth #technology

        0 replies 0 retweets 0 likes
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      1. Rob Green‏ @rg807 8 Jun 2019
        Replying to @ericsyuan

        @kurtodaniel I’m sorry, but I don’t agree at all. The IBM Selectric was LOVED, horses were fine, the Walkman was a must have device etc. and no less than Steve Jobs said “custs don’t know what they want until you show it to them.”

        0 replies 1 retweet 3 likes
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      1. Rob Green‏ @rg807 8 Jun 2019
        Replying to @ericsyuan

        @kurtodaniel Disruption seems to come when something is completely different and, key, more convenient and usually cheaper, not necessarily “better”, at least at first. Napster had worse quality, but it was immediate and free.

        0 replies 0 retweets 0 likes
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      1. Mark W. Büse‏ @markwbuse 8 Jun 2019
        Replying to @ericsyuan

        The largest tech firms ignore unhappy customers, preferring the rode to monopolistic restraints on trade to suppress dissent.

        0 replies 0 retweets 0 likes
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      1. Albert Marinas‏ @albert_marinas 9 Jun 2019
        Replying to @ericsyuan

        Agreed. Technology is a tool to solve problems, not a solution onto itself

        0 replies 0 retweets 0 likes
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      1. mcferny‏ @mcferny016 9 Jun 2019
        Replying to @ericsyuan

        Worth reading @JAntonioMarco 😉

        0 replies 0 retweets 0 likes
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