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ericsyuan's profile
Eric S. Yuan (he / him / his)
Eric S. Yuan (he / him / his)
Eric S. Yuan (he / him / his)
Verified account
@ericsyuan

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Eric S. Yuan (he / him / his)Verified account

@ericsyuan

Founder & CEO @Zoom | Your happiness is my happiness. San Jose, CA http://zoom.us 

San Jose, CA
linkedin.com/pub/eric-s-yua…
Joined August 2012

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    1. Sarah Guo  🌱 is always hiring‏ @saranormous 24 May 2019

      Remember life pre @zoom_us ? That sucked. Video sucked

      8 replies 13 retweets 189 likes
    2. Abtin Setyani‏ @abtinsetyani 24 May 2019
      Replying to @saranormous @zoom_us

      Hahaha sorry to disappoint you but it still sucks 😂

      1 reply 1 retweet 15 likes
      Eric S. Yuan (he / him / his)‏Verified account @ericsyuan 24 May 2019
      Replying to @abtinsetyani @saranormous @zoom_us

      Hi Abtin, I am the CEO of Zoom. Our NPS score is 72 and we have tons of very happy users. If you can share me in detail, then I can write the code to fix the issue this long weekend. Cheers and have a great weekend.

      6:55 PM - 24 May 2019
      • 303 Retweets
      • 2,602 Likes
      • Gabriela Belo 🌞💐 Regina Walton 💉💉💉 (😈,😇)(🚫,🚫) Nathan Lenny Bogdonoff Sainath S.R Artilectualist Shital Chheda sprighub Rakesh Mehta
      98 replies 303 retweets 2,602 likes
        1. New conversation
        2. Lesley Carhart‏Verified account @hacks4pancakes 24 May 2019
          Replying to @ericsyuan @saranormous @zoom_us

          What’s the best way to submit a feature request to Zoom?

          1 reply 0 retweets 12 likes
        3. Eric S. Yuan (he / him / his)‏Verified account @ericsyuan 24 May 2019
          Replying to @hacks4pancakes @saranormous @zoom_us

          https://zoom.us/feed . Thank you Lesley!

          3 replies 4 retweets 54 likes
        4. Show replies
        1. Campbell Brown™‏ @campbellb 24 May 2019
          Replying to @ericsyuan @saranormous @zoom_us

          Stepping in on something like this @ericsyuan is 🔥. Great example of never losing focus on the foundations/values which made you successful regardless of scale. Well done... and please try enjoy the long weekend.

          0 replies 1 retweet 22 likes
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        1. Neeraj Mathur‏ @neeraj 24 May 2019
          Replying to @ericsyuan @saranormous @zoom_us

          Great response and love the engagement. Can you have your team look into drops and reconnects into a meeting over #iphone? Happy to share more details. I’m with @ATT, so its possible I’m SOL.

          1 reply 0 retweets 5 likes
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        1. Joe Martin  🧤‏Verified account @joeDmarti 25 May 2019
          Replying to @ericsyuan @saranormous @zoom_us

          As a startup we Love Zoom

          0 replies 1 retweet 14 likes
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        1. Abtin Setyani‏ @abtinsetyani 25 May 2019
          Replying to @ericsyuan @saranormous @zoom_us

          Hi @ericsyuan, I appreciate the quick response! I'm glad that zoom has so many happy users. My problem with zoom is about the user experience and video quality under low bandwidth. We used to be heavy users of Zoom in our company, roughly speaking at least 20 video calls per day.

          0 replies 0 retweets 3 likes
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        1. New conversation
        2. Abtin Setyani‏ @abtinsetyani 25 May 2019
          Replying to @ericsyuan @saranormous @zoom_us

          ...Many of our clients don't have Zoom app pre-installed, as a result, our meeting were often delayed, waiting for the other party to configure the app. I wish this process would have been made easier for our external clients. Anyway, 祝贺zoom成功上市,希望它越来越好用!

          9 replies 0 retweets 13 likes
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        1. Gadi Shamia‏ @gadishamia 25 May 2019
          Replying to @ericsyuan @saranormous @zoom_us

          I appreciate this type of commitment. 4 years ago we switched to zoom since another customer was so passionate that they install a test room for us!

          0 replies 0 retweets 3 likes
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        1. Julie‏Verified account @syswarren 25 May 2019
          Replying to @ericsyuan @JamesSLock and

          Love Zoom and very happy with it. Enjoy the long weekend, Eric.

          0 replies 0 retweets 89 likes
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