Counter: Smug & arrogance can also come from privilege & illusion of power 
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Yeah not saying it is easy to be empathetic. This is def the case at times too.
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Founders?
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Everyone.
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Someone that is privileged in tech that is arrogant due to childhood trauma, and hasn’t used their vast resources to confront that, should raise a lot of questions.
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I feel that too sometimes. But trauma is trauma, I try to remind myself of that as well.
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The easiest path is to make a quick judgement. The harder path is to empathise and imagine reasons why. The reality is most people were born with a blank canvas. Well done for taking the harder path.
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Thank you. I am far from perfect at this.
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That's interesting, why do you think overconfidence might suggest a tough childhood?
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Not always the case but arrogance seems like an attempt to counterbalance a deep insecurity
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