...@aircanada You represent Canada on a world stage. If yr staffing numbers/training are this poor in NYC, what must they be like elsewhere?
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Replying to @doctorow
Cory, I'm sorry you're stuck in NYC (& didn't see you at Hope). But have you flown (or, often as not, not flown) American lately?
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Replying to @emptywheel
I have -- I'm Oneworld Emerald! I've seen bad, and worse -- but
@AirCanada attained some next-level terrible tonight1 reply 0 retweets 1 like
Replying to @doctorow
It sounds like my average American (non)flight but then I fly from flyover country which may be my problem.
5:22 PM - 25 Jul 2016
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