@jamalke And your soc, and address. @comcastcares
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@emptywheel I can help out with the billing issues. Please send me a DM with your account details. -NC -
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@comcastcares The billing issues, for the moment, have been solved (after an hour). The serial nature of Comcast errors probably hasn't. -
@emptywheel@comcastcares The new automated system drives me nuts. I Wish they didn't have a monopoly where I lived -
@DigitalNeal Right. It has completely stopped recognizing voices, so you have to spend 10 minutes w/keyboard to do anything.@comcastcares -
@emptywheel Or the fact the CSR makes you repeat yourself after you confirmed account into with the "robot".
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@emptywheel Just keep pressing 0 -
@iridesce57 I tried that. Didn't work.
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@emptywheel I am sorry to hear about the trouble with the phone tree. Is there anything I can help you out with? -NC -
@comcastcares It needs to be totally redone. It can't even detect answers anymore.
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@emptywheel@comcastcares Well remember, their "customer service" call center is in the Philippines. Recent hurricane there may be an issue.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@emptywheel@comcastcares It's like Halloween. If they don't answer long enough, maybe you will go away!Thanks. Twitter will use this to make your timeline better. UndoUndo
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@emptywheel@comcastcares And I tweeted them too! Didn't respond until a couple months later when I ripped on them to a friend.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@emptywheel@comcastcares Holy crap it's a nightmare to get through!Thanks. Twitter will use this to make your timeline better. UndoUndo
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@emptywheel@comcastcares AT & T does it too, a ghastly torture experience designed not to have you call, it's so horrible.Thanks. Twitter will use this to make your timeline better. UndoUndo
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