Can't help but contrast this story with all the excuses trotted out for recent auto defects. http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0 …
@Tweetermeyer Remember when Toyota could demand perfect quality when it was dominant provider w/simple designs? Same kind of thing.
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@emptywheel the maturing car technology/market has made cost-cutting the most reliable growth strategy even as design complexity increases. -
@emptywheel that's a massive challenge for any automaker, which makes culture all the more important.
End of conversation
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