@emptywheel we're not citizens anymore. We're "customers!"
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@nickmanes1 But when Verizon or Comcast keep me on hold, it takes 1/3 of the wait time to get a real person.
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@emptywheel BCBSM has just been a joy as of late.#sarcasm
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@emptywheel Virginia now issues income tax refunds via disposable credit card. Because checks are hard. -
@emptywheel and because cronies need fees
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