Comcast: Hi! Someone came and checked whether your neighbor buried the cable line to spec that we couldn't manage to bury for you over 15 months and 4 attempts. Did they?pic.twitter.com/L4kBG2wtDe
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If Comcast took half of their direct mail budget and put it into infrastructure, we'd have nationwide fiber optic in three years, tops. Four times a frigging week, I get direct mail to entice me to join them. Nope, nope, NOPE.
Sympathies. We switched off of Comcast years ago, vowing never to go back. Reported an unstable connection at beginning Sept. They took until end of Nov to check it out. Said couldn't do anything until spring bc ground is too hard to dig.
Their incompetence was delivered with the utmost civility.
Comcast is the all time leader in upgrading your account to the stuff you were already supposed to have. I hate them with every bone in my body — but there’s no one else here that can offer above 20Mb/s.
Next they'll have your neighbor climbing a pole during an outage.
Similar story from someone I know with Verizon. “We can only dig 5’ and your house is 7’ so we’ll just leave the wire on the ground.”
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