Meanwhile, Verizon, a $204B corporation must return to the same NYC street corner for two days every two weeks to make fixes because they apparently just can't get it right.
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This is how the American empire will collapse. In our failed ditches.
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Bury some metadata there, and the boulders will fly!
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Oh! Brilliant plan, actually! TBH one of the problems is they don't keep records. They know better than accumulate metadata, I guess.
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Had a storm knock down some branches, taking down the cable line. Took 15+ phone calls and almost 2 weeks before they finally sent someone out to do a 5 minute job to reattach the line...
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This has been going on 13 months.
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"Comcast you're the worst!" Comcast: "Hold my beer."
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Nope. They contract that work out, it good on through about twenty players to someone who does dig ditches but by the time it gets there no one remembers where the ditch is supposed to go and the issue is marked closed.
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That's precisely what happened. Like 4 times.
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Ugh, good/infuriating to know some things stay consistent.
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Hi. Thank you for giving us the opportunity to help with trouble. I’ll provide you with updates via our DM conversation. -NC
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And, why Is it a shock when one of the techs - of any provider - knows what they are doing & get something resolved quickly? WHY???
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Why would they know how to dig a ditch when their pockets are so deep?
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This is totally borne out by various incidents in my neighborhood, whereby they tried to, and severed other utility lines.
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Comcast infrastructure is designed for 'money in'. Not paltry physical details
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Contractors can't hit cables of they're out in the openpic.twitter.com/w3FsYGNgOf
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I totally agree, in fact, they make you pay them to dig the ditch, lay some cheap cable then charge you 10 times what it costs to keeping charging you each month. This company needs to be broken up.
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This is America, allegedly a capitalist country. In my area, I have precisely 2 ISP's: Comcast & slow as molasses ATT. My brother's village in Galway, Ireland has 4 providers. My dad, in the UK has 7 to choose from. They cannot believe what I have to pay for internet access.
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You have to show them where it needs to go..
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