@TeamYouTube I am locked out of a YouTube account created by my work a few years ago and we need to regain access to remove one of the videos as the person in it doesn't want it up anymore. The email address used to access the account is no longer usable so I can't get in. Thanks
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Replying to @emkdn
If you have a recovery email or phone number, that might help you regain access: https://goo.gl/7TnbYx . Keep us posted.
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Replying to @TeamYouTube
I don't have access to the email address that the account was created with, that's the problem.
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Replying to @emkdn
Sorry to hear you're still having trouble. Try this guide and let us know if it helps: https://goo.gl/MZ4Ss3 . Let us know if that helps!
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Replying to @TeamYouTube
It's not helpful sorry I don't know if it was an email address or Youtube username that was used to last sign in by. The last person to sign in was a previous colleague who is no longer with the organisation.
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Replying to @emkdn @TeamYouTube
Please can you respond to my query. I need to remove the video from our channel.
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I need to remove the video ASAP, please respond
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