Also, FWIW I think this is the wrong call. Jones’ behavior isn’t a one-off. Twitter started examining offline behavior as a factor in verification last fall. If your policy doesn’t account for Jones-like activity on/offline then the policy isn’t serving a healthy conversation 2/4
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If I still worked for you I’d have advised you to frame this as a sign that if current Twitter policies permit verified accounts to encourage followers to harass/harm people offline, then the policies aren’t working as intended & Twitter is looking hard at the way forward 3/4
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Designing scalable policy on this is incredibly hard. No company will always get it right. But this is an opportunity to take a stand and commit to making and enforcing hard choices in service of promoting healthy conversation. I hope you revisit this decision. 4/4
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Not blaming my team mates. Referring to our need to communicate the reasons behind our decisions much more through every channel.
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@jack, TY for clarification. I do trust in good intentions of teammates (a Twitter value that I’ve carried on). And TY for engaging here. But my opinion is also rooted in my respect for/understanding of Twitter’s policies/goals, & I still hope you revisit this#lovewhereyouworked -
This is so interesting *tip-toeing into the thread*! — “Truth is we’ve been terrible at explaining our decisions in the past.” I can see how one would interpret the statement as a “Comms thing” - but I saw it differently. Much pressure is placed on Comms to explain.
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However, Comms needs solid inputs to translate into accessible, helpful info. I thought
@Jack was saying we need to do a better job of providing sound inputs. - End of conversation
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The story of our times will be the lack of moral leadership from our tech CEOs.
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Lack of moral leadership everywhere
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here's a very easy position for
@jack: no nazis. Start there. -
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Thank you for taking a stand for communications professionals! I’m also on the same page with you as to your recommendation.
@Twitter could have used this incident to reposition itself & move the conversation in a new direction with a concrete analysis.Thanks. Twitter will use this to make your timeline better. UndoUndo
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Hey .
@jack, what she saidThanks. Twitter will use this to make your timeline better. UndoUndo
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@jack loves hate speech. -
more speech more $ :: less speech less $ :: qty not quality
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Maybe you could block Russian bots
@jack ? Or is that against your “business model”?Thanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks Emily. It did seem harsh (and rather odd and simplistic) to throw comms (or any function) under the bus when from an outsiders POV this is a challenge of leadership and courage. Huge loss of brownie points when a leader points at any teams shortcoming in a public forum.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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https://twitter.com/emilyjhorne/status/986417722203533312 … What happened to this girl? The Beauty of America is Free Speech. Whether you agree of disagree or vehemently disagree you are afforded this same gift. Change the channel but do not censor to win the debate. A slippery slope. Goebbels tactics serve no 1
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They just don’t get it
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