I have received a lot of messages from people that don't receive their notifications on youtube when I post a new video. Is there a bug or is it something that I can do from my side? @YTCreators @TeamYouTube #youtube
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Replying to @emiliotakas
Thanks for reaching out. Do you have screenshots from your subs? Send more details our way, we'll take a look!
2 replies 0 retweets 5 likes -
Replying to @TeamYouTube
Thanks for replying. Here is a screenshot of my subs. My youtube channel is https://youtube.com/emiliotakas No notifications were sent on my last upload 2 hours ago.pic.twitter.com/2yeet2ehzW
1 reply 0 retweets 0 likes -
Replying to @emiliotakas
Have you checked "Notify subscribers" under advanced settings while uploading videos? Also, could you have your subs check their account & notification settings to make sure they've opted in to receive *all* notifications? Here's how: https://goo.gl/PdDKZW . Let us know.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
As I see the Notify Subscribers under advanced settings is grey out. But this is something that I never changed from day one I published my first video. Is this something that could be randomly changed? Can you change it without having to re-upload the video again?
1 reply 0 retweets 0 likes -
Replying to @emiliotakas
If it is checked, it shouldn't change by itself. Also, are you able to follow us so we can reach out over DM? Let us know once you have, thanks!
1 reply 0 retweets 0 likes
Im following you you can reach out to me through dm ;)
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