@YouTube hello, I’m trying to upload a video to my channel but it keeps saying it’s in the wrong format but it’s an MP4. I’ve had this problem before but can’t remember how it finally uploaded. Can you please help 
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Replying to @eleanorgraceful
Hi Eleanor, try this troubleshooter for common uploading errors: https://goo.gl/ZwRLwt . Let us know if that helps.
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Replying to @TeamYouTube
I’ve already done that, it says the file format isn’t supported when it tries to process but it’s from the list. It’s MP4
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Replying to @eleanorgraceful
Thanks for trying those steps. Mind sharing your channel URL? Keep us posted.
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Replying to @TeamYouTube1 reply 0 retweets 0 likes
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Replying to @eleanorgraceful
Thanks for sharing the URL. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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That doesn't help with my issue now though?
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