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There needs to be a name for the phenomenon where people start executing without instrumenting or thinking, and then turn out to do worse in the long run compared to teams who take the time, up front, to instrument properly.
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Actually the more general phenomenon is "you know doing thing X upfront is good, but it doesn't feel like you're doing anything while you're doing X, so you don't do it, and then you do worse overall."
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2) Working Backwards is a very dense book, and the anecdotes matter because they act as concept instantiations. I’ve talked to the authors, and they told me there were additional stories they had to cut out. Those are gold; implementation detail matters.
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