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Please … product managers … expand your awareness of the unknown unknowns. Talk to skilled ux researchers and learn about the various methods they use. There’s a whole universe of expertise to be aware of.

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@johncutlefish

Robert Haisfield

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gushes in his admiration of John's tacit knowledge and expertise.

commoncog.com

John Cutler’s Product Org Expertise

A few weeks ago, I helped Amplitude head of product education John Cutler extract tacit expertise around diagnosing and improving product organisations. Here's how that went.

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4:39 AM · May 26, 2022Twitter Web App