Two curious facts from my consulting work:
1. Executive dashboards suck. And CEOs and founders I work with are frustrated at the state of reporting.
2. These senior executives rarely do anything about it.
Why? I have some ideas:
Conversation
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Oh man, this is a *really* important topic, and one that I think about a lot. Thank you for writing such a wonderful collection of thoughts — I now have to read Four Disciplines of Execution!
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Ha me too - my brother rarely *raves* about anything and he loves it.
Would love to hear your thinking on the topic! I feel like I have more questions than answers :)
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I think one of the more arresting things in your piece is your observation that execs *don’t seem to want to change the metric*
There’s something terrifying about accidentally hitting Goodhart’s law, even though you probably have to in order to discover the right input metric.
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I’ve seen this first hand in two different companies, so reading it in your piece made me go “oh, dammit, it’s that common”
I wonder if there are other reasons.
Yeah - I'm really not sure either. I hint at power, confidence etc in the post. But it's not 100% clear to me which is exciting - because it means my mental model of executives is missing some key pieces! Love that feeling of touching on the edges of your own knowledge
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My first response is just that it’s hard … actually putting together your input/output metrics, figuring out how to measure all of them, and then how to put them back together in a dash is a big feat. So I think most folks just stick with whatever that have.
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