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Matt Van Itallie
@vanitallie_matt
What an awesome set of ideas flowing on task organization- I love this site. Amazing discussion by
@RealGeneKim
@josephtlucas
@jtf
@ejames_c
on task organization. Three follow-up thoughts.
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Gene Kim
@RealGeneKim
Replying to @josephtlucas and @vanitallie_matt
Neat list, Matt. This actually gets to the root of my original question: @josephtlucas, I suspect all of those factors is what leaders take into account to solve a problem. Almost the opposite of the classic Operations Research approach, value stream maps, process design…
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Matt Van Itallie
@vanitallie_matt
First,
@ejames_c
it looks like CTA is a great way to _identify_ the important skills. And then in the IED example, a video game was used to _train_ on it. Would it be fair to say that the _assignment_ of IED defusing training was based on need/risk/skill/ other factors?
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Matt Van Itallie
@vanitallie_matt
Did everyone get “assigned” “IED avoidance” and only a subset got assigned “IED defusing”? If so, b/c, maybe, defusing is highest risk / highest skill while avoidance requires less specialized skills but was broadly needed?
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Cedric Chin
@ejames_c
8/ The set of techniques that allow you to extract mental models of expertise is called 'Cognitive Task Analysis'. It's been around for 30 years now. You know how experts can't really explain how they 'know' things? Yeah. CTA gets around that.
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