Been reading a lot thanks to getting Covid, and I can’t get this flywheel out of my head.
(From Lessons From The Titans; h/t , who I swear supplies me with most of my book recommendations these days).
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The overarching point that the authors make is that operational excellence is the bedrock from which everything else springs.
(As a person who enjoys running — or even seeing! — tightly-run ships, this just confirms my biases. Though it also drives home how far I have to go.)
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