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How I got here: I started googling for ‘knowledge-in-use’ and ‘knowledge-in-practice’, and then realised that this was a whole other rabbit hole …
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13/ It turns out that experts in ill-structured domains DON'T reason from first principles as much. They tend to reason from past cases instead! (Sure, they may TALK about concepts and principles, but the concepts are clusters of cases in their heads.) Read:
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