Conversation

Study decisions, not just ideas. It's decisions and the people who make them that define how ideas are evaluated. If you only care about ideas you'll stay mystified and angry about why "the best" idea never gets chosen. Study decisions. Learn how to influence them.
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I've read many books on decision making but this one had the most powerful impact on me. For the approach he takes alone, studying front line workers making life and death decisions, it's a worthy read. Sources of Power, Gary Klein
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